Refund policy

3D&ME Returns Policy

Thank you for choosing 3D&ME! We’re committed to delivering high-quality, custom 3D-printed products. Please review our returns policy below for any concerns with your purchase.

Custom 3D-Printed Items
All custom 3D-printed items are final sale. We do not accept returns or issue refunds unless the product arrives broken or damaged.

Reporting Damaged or Broken Items
If your item arrives damaged:

• Notify us within 2 days of receipt.
• Email us at 3dandme24@gmail.com with your order number and photos of the damage.

After review, we will decide whether to replace the item or issue a refund.

Important Exclusions
We cannot accept returns or refunds for issues unrelated to damage, such as:

• Colour or size preferences
• Minor aesthetic variations inherent to 3D printing

Final Decisions
All return and refund decisions made by 3D&ME are final.

We appreciate your understanding and are here to help with any questions. Reach out to us at 3dandme24@gmail.comfor support.